Strategic Planning

Achieving Business Value from Technology: A Practical Guide by Tony Murphy

By Tony Murphy

PRAISE FOR ACHIEVING enterprise worth FROM TECHNOLOGY

"Clearly, IT investments have by no means prior to performed one of these severe half in company development. The ebook addresses the weak point latest in such a lot administration structures regarding the shortcoming of a scientific approach to gain the commercial merits of the IT funding and offers a transparent A-Z technique for company to bridge this hole. This e-book is obviously written for all degrees and backgrounds in company administration and is a must-do for these whose enterprise consists of IT, is thinking about IT, or wish to considerably tailor IT investments for his or her monetary advantage."
—Professor Richard P. Wool, college of Delaware, President and CEO, Cara Plastics Inc.

"Tony Murphy addresses the tricky query of the price of IT investments head on. He interprets a chic idea into powerful perform. The case reports within the booklet successfully toughen his key messages."
—Dr. Dermot Moynihan, Senior vice chairman, around the globe Chemical improvement, GlaxoSmithKline

"This publication is the reply to such a lot CIOs' desire for a well-structured, pragmatic, and simply applied set of instruments and practices designed to reply to the common challenge of handling and measuring it truly is contribution to the company. Tony Murphy's specified mixture of useful adventure, top perform, and perfect communique talents offers the reader with a valuable-and hugely readable-guide on how most sensible to accomplish that elusive target of reliably knowing the company merits of IT investments."
—Michael Rice, oup Director of IT, Kerry workforce plc

"At Oxfam we're twelve months right into a three-year IT method in line with the foundations Tony Murphy lays out during this publication, and there's a actual, confident distinction in the way it is perceived, and in its actual strategic place in the association. in case you have ever questioned simply how one can achieve strategic alignment on your IT functionality, after which tips on how to make the sensible hyperlink to IT funding for the association, Tony has supplied a framework that joins them both."
—Simon Jennings, Head of knowledge platforms, Oxfam GB

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4, showing the transition from hierarchical lines and boxes to a more fluid, circular structure. Also underlined are greater information democracy and the central role of the customer. The main difference in investment appraisal techniques between Eras III and IV is that the challenge has become even more complex in the latter. The decision-making process assumes far greater complexity when trading partners are involved, especially when it is remembered that Era III is very recent and, for many firms, still with us.

They underline how much more difficult it is to achieve the benefits from IT in Eras III and IV compared to earlier times. Today’s environment is faster moving and more complex. It requires not only internal integration, but also integration with trading partners while IT initiatives depend for their success on a wide range of stakeholders. Yet, as these case studies illustrate, executives extensively use Era I methodologies to address Era III and IV challenges. Industrial Age thinking for Information Age problems.

WHAT DO THESE CASE STUDIES HAVE IN COMMON? What can we learn from these case studies? All of these investments failed and for very different reasons. Yet, what’s remarkable is that none of the usual suspects associated with such failures was involved. Clear cost/benefit and ROI analyzes were undertaken, and the definition of requirements was reasonably competent in each case, as was project management. The technology choices were adequate and management support (and funds) was never a problem.

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